Plans and billing
What each plan includes and what it costs.
10 guides
- What does the free plan include?The free plan includes 1 Instagram account, 2 automations and 1,500 DMs a month, with lead capture and all five triggers. It is free forever and needs no card.
- I ran out of free DMs. Can I get more?Every planYes, once: when a Free account uses all its DMs for the month, the Billing page offers 250 extra DMs at no cost. Paid plans have unlimited DMs.
- I was given free Pro. When does it end, and what happens after?Every planOpen Access Center from the account menu to see your complimentary plan and its end date in UTC. When the access ends, your account moves to the Free plan unless you choose Convert to Pro.
- Why do I see a sponsored card in my dashboard?Every planSponsored cards may appear on the Free plan only. They help keep the Free plan free, Replavia picks and shows them itself, and advertisers never receive your account, Instagram or lead details.
- Replavia plans and pricingReplavia has three plans: Starter is free, Pro is $9.99 a month and Scale is $29.99 a month. Paying yearly gives you 2 months free.
- Is it safe to pay for Replavia? Can I leave any time?Payments go through Stripe, and Replavia never stores your card details. There is no long contract: you can cancel yourself from Billing at any time and keep paid features until your paid period ends.
- How to cancel your Replavia subscriptionPro and ScaleOpen Billing, click Manage subscription and cancel on the secure Stripe page. You keep paid features until the end of the period you already paid for, and you are not charged again.
- What happens to my automations and leads if I cancel or downgrade?Nothing is deleted. If your new plan allows fewer accounts or automations, we warn you first and pause the extras after 7 days, until you upgrade or pick which stay on.
- How to upgrade, switch to yearly, update your card or get invoicesEvery planEverything is on the Billing page. On the free plan you pick Monthly or Yearly and upgrade there; once you pay, Manage subscription opens Stripe, where you change plan, update your card and see invoices.
- My payment failed. What happens now?Pro and ScaleYou get an email and a Payment failed banner. Your accounts and automations stay on for 5 days while you update your card under Billing, then Manage subscription; after that, sending pauses until you pay.