Automations
Reply to comments, story replies, mentions and DMs on their own.
14 guides
- How to create an automationFree (limited)Open Automations, click “New automation”, name it, pick a trigger, set your keywords and write the DM. Then click “Save & activate” and it starts replying on its own.
- How do I pause, edit or delete an automation?Free (limited)Open Automations and use the Pause, Activate, Edit or Delete button on the automation’s row. Pausing keeps everything for later; deleting removes the automation for good but keeps the leads it captured.
- Which trigger should I use?Every planUse a comment trigger to answer a keyword on a post or reel, and the live, story reply, story mention or DM trigger for those places. All five triggers are on every plan, including Free.
- How keywords and matching workEvery planA keyword is the word a person types to start your automation. “Contains keyword” finds it inside a sentence, “Exact match” needs the whole message to be the keyword, and “Any keyword” answers everything.
- How to answer a DM by topic instead of an exact keywordEvery planIn a DM or story-reply automation, tick a topic under “Or answer by what they mean”, such as Asking the price. Replavia then answers however the person phrases it, on every plan.
- How to start an automation from a templateEvery planOn a new, empty automation, pick one of four templates: Link in comments, Price enquiries, Email waitlist or Story replies. It fills in the trigger, keywords and messages, and you add your link and save.
- How the follow invite worksEvery planThe follow invite is a friendly line that asks people to follow you after they get what they asked for, and it never holds anything back. It is free on every plan.
- How to make a link that opens your Instagram DMsEvery planOpen DM Links, name the link after where you will share it, and click “Create link”. Anyone who taps it lands in a DM with you, and their lead is filed under that link.
- How to see who clicks the link in your DMFree (limited)The link in your automation’s DM is sent as a short tracked link, so Replavia counts real clicks and leaves out bots. On Pro and Scale, a person who never opens it can get one reminder DM.
- How to set up ice breakers and a DM menuEvery planOpen Ice breakers, add up to four tappable questions with the reply for each, and up to five menu links. Click “Save & push to Instagram” and people see them when they open a chat with you.
- How to make an automation stop on a set datePro and ScaleOn Pro and Scale, open the automation, turn on “Give this campaign an end date” and pick the last day. It stops at 23:59 UTC that day, with no replies, no DMs and no new leads.
- How do I automatically thank people who mention me in their story?Every planCreate an automation with the trigger “User mentions you in their story” and write your thank-you DM. It needs no keyword and no button, and it answers every mention, on every plan.
- Why didn’t someone get my automatic DM?Usually a safety rule stopped it on purpose: the person already got that reply, the keyword did not match, a sending limit was reached, or they replied STOP. Check DM history, then this list.
- How to check if a lead got my automated DMEvery planOpen DM history to see the automated DMs Replavia sent for you: when, to whom, from which automation, and whether it was sent or failed. It is on every plan.