Your account
Several Instagram accounts, reconnecting, and deleting your data.
8 guides
- Can I connect more than one Instagram account?Pro and ScaleYes: the Free plan runs 1 Instagram account, Pro up to 3 and Scale up to 20, all under one login. After a downgrade, extra accounts are paused, never deleted, and you choose which stay active.
- How to reconnect Instagram when the connection dropsEvery planIf Instagram stops accepting Replavia’s login, Replavia pauses that account’s automations and tells you by email and in the dashboard. Click “Reconnect”, sign in again, then switch your automations back on.
- How to see how your automations are doingEvery planOpen Analytics to see leads captured, automations triggered, link clicks and conversions over 7, 30 or 90 days, with your top posts and keywords. It is included on every plan, including Free.
- I can’t log in, or I forgot my password. Can I use Google?Every planOn the sign-in page, use the Forgot password link to get a reset link that works once and lasts one hour. You can also click Continue with Google if your Google account uses the same email.
- Where do I change my details or add my phone number?Every planThe Settings page in your account menu shows your name, email and role, and lets you add an optional phone number. Account settings holds the emails we sent you, cancelling and deleting your account.
- How to report a problem or a bugEvery planClick Report a problem at the bottom of the dashboard menu, say what went wrong, and press Send report. Replavia attaches the page you were on and your account setup, so there is no ticket to fill in.
- How to cancel or delete your Replavia accountEvery planIn Account settings, Cancel subscription stops billing and keeps your data. Delete account erases your data after a 7-day recovery window, keeping only billing and audit records the law requires.
- What can’t Replavia do?Replavia automates Instagram comments and DMs, collects leads and hosts a media kit. It does not grow followers, schedule posts, take payments for brand deals, screen your DMs for scams or work outside Instagram.