# How does Replavia answer kind comments like “love this”?

> On Pro and Scale, a kind comment gets a short, warm thank-you. Once an account has 10 saved replies in its reply library, those comments are answered in your own words, at no AI cost.

- Topic: AI replies and AI assistant
- Plans: Free: not included · Pro: included · Scale: included
- In the app: Open Reply library — https://app.stage.mydmflow.com/comment-replies/library
- Last checked: 2026-10-29
- Web page: https://stage.mydmflow.com/help/ai-replies-to-positive-comments

## Why this matters

Kind comments deserve an answer, and replying shows people a real account is listening. But typing “thank you so much!” fifty times a day is not a good use of your time. Replavia drafts these replies for you.

## Which comments count as kind

Replavia looks for warm words and emoji, such as “love”, “amazing”, “gorgeous”, “so good”, ❤️ or 🔥. The comment must also be about you or your post.

| Comment | What happens |
|---|---|
| “Love this!” | A thank-you reply. |
| “Stunning 😍” | A thank-you reply. Very short praise counts. |
| “I love Paris in the spring” | No reply. The praise is not about you or your post. |
| “Love it, do you ship to Canada?” | Treated as a question. |

Questions always come first. A comment that asks something gets an answer from your facts, not a thank-you. See [AI answers to questions](https://stage.mydmflow.com/help/ai-answers-questions-in-comments).

Comments with words like “scam”, “refund” or “worst” never get a reply. Neither do comments with links or many @mentions.

## Where the reply comes from

There are two sources, tried in this order:

1. **Your reply library.** Once an account has 10 different saved replies, Replavia picks one of them. No AI writes it, so it uses nothing from your monthly allowance.
2. **The AI.** If the library is not ready, the AI writes a fresh thank-you. It is told to sound genuine, add one small touch that fits your brand, and vary its wording.

## Why the library waits for 10 replies

With only three replies, people would see the same three sentences under every comment. That reads as a bot, to your followers and to Instagram. So the library stays off until it has 10 different replies.

It also rotates them:

- The same saved reply rests for 3 hours after each use.
- A post never gets the same reply twice in a row.
- The reply used least recently goes first.

If no saved reply is free, the AI writes one instead.

## How replies get into the library

- **When you approve.** Each reply you approve to a kind comment is saved, including your edits.
- **By hand.** Open **AI Replies**, then the **Reply library** tab. Type under **Add a reply** and click **Add**.

## Tips for a good library

- Keep replies general. “Thank you, this made my day!” fits any post.
- Mix lengths and tones. Some short, some with a question back.
- Write the way you talk. These are your words in public.
- Avoid one-post details, like a product name, unless every post is about it.

## Good to know

- Library replies follow your publishing choice. See [review modes](https://stage.mydmflow.com/help/ai-review-modes).
- Each Instagram account has its own library. It never crosses to another account.
- Replies are written in the language of the comment.
- Read more in [how the reply library works](https://stage.mydmflow.com/help/reply-library).